FAQs

You must bring 1 valid pieces of ID (i.e. driving license, health card, passport, etc.) and a credit card for a refundable damage deposit. 

Riders between the ages of 12-17 must have a parent or legal guardian present. Sorry, but no children under the age of 12 are permitted.

All rentals include; keys, helmets, locks, cellphone/ water bottle holder, and a rack for personal items.

Yes, its the law and helmets are included with every bicycle rental. 

Bookings can be completed online here

Yes. All bookings must be prepaid, in full online with a credit card. We cannot finalize any bookings without a prepayment.

Booking can be completed online or by phone. All bookings must be prepaid, in full online.

Modifications: We can change your rental date in advance at your request. All modification requests can be completed online, email or by phone. You will find our contact details on the “Contact” page. Remember to provide our staff with the details of your previous reservation. A confirmation of modification will be emailed to you.

Cancellations: If you cancel more than 48 hours before your scheduled ride time, we’ll refund the full prepaid amount. If you cancel less than 48 hours beforehand, your payment will not be refunded.

No-Shows: If you are absent at the time of your rental without any prior notice, your payment will not be refunded.

If your rental bicycle or any component gets lost, stolen, or damaged, you are completely responsible for the loss. In such an event, please inform Dutchie's as soon as possible by telephone.

721 554 9312

If you have home, credit card, or travel insurance that may pay for the stolen bicycle, you will need to request a police report at the local police station. (There is a station on the boardwalk at water taxi dock) The rental documents explain your responsibility in more detail. 

You should have coverage through your own accident and liability insurance. We are not responsible, under any circumstances, for accidents or damage you cause to yourself, or which you cause to any third party or cases of liability. 

Walk-in rentals are available, subject to availability

Dutchies will provide you with some itinerary suggestions designed for all tastes.  You can create your own route in advance or wing it as you go.  There are streets in and around the Phillipsburg area which are easy to drive on and even the boardwalk. We don't recommend using sidewalks, as they are designed for pedestrians, but if no one is walking on them and you feel more comfortable, go ahead. Like anywhere, you must respect the rules of the road.